Terms & Conditions
Minimum Order · No minimum order. Just old fashion customer service!!!
Prepaid Freight · Most all products can be combined for prepaid freight if shipped within the Hollywood Janitorial & Restroom Supplies LLC marketing area. · Orders must meet minimum based the shipping zone to qualify for prepaid freight · Orders under minimum are shipped freight collect or prepaid and add for a nominal fee. · Hollywood Janitorial & Restroom Supplies LLC reserves the right to hold shipments so as to ship as complete as possible.
Back Orders · No backorders on prepaid shipments unless customer agrees to either pay freight or rebuild the order to meet shipping zone minimum to qualify for prepaid freight.
Drop-Ship Services · The carrier delivering merchandise is responsible for any loss or damages. Acceptance of the shipment by the carrier is an acknowledgement that the articles delivered to them were in good condition and properly packed. Hollywood Janitorial & Restroom Supplies LLC's responsibility ceases upon delivery to the carrier. INSPECT ALL SHIPMENTS BEFORE SIGNING. · We will be glad to assist you on any claims.
Special Order Merchandise · Any item ordered and not listed in this website is considered a non-stock item and are not subject to standard lead times. · Non-Stock order quantities must meet the minimum order requirements of the manufacture or potentially be subject to excessive factory lead times. · Any special order / non-stock merchandise must always be purchased in full carton quantities only. · No order cancellation can be accepted once placed with Hollywood Janitorial & Restroom Supplies LLC.
Return Goods · Hollywood Janitorial & Restroom Supplies LLC will accept returns of stocked merchandise only and must be in original package and in resalable condition. · An Authorization For Return Goods "AFR" must accompany all returns. · An "AFR" can be acquired by calling Hollywood Janitorial & Restroom Supplies LLC's customer service. · Returns of stock merchandise will be allowed providing product is returned within 15 day from purchase. We reserve the right to refuse any returns. Excess returns will result in a restock fee of 25%. Special orders, close-outs specials, damaged items can not be returned.
Equipment Policy · All floor machines and equipment sales are final and covered by factory warranties